Correspondence Skills

Description Takes the mystery out of writing correspondence. This course is based on a series of activities which participants find highly effective as learning tools
Suitable for Staff who are new to writing correspondence
Outline On completing this course, participants will be able to:
  • explain the role of correspondence
  • describe a set of steps to follow when writing
  • explain the importance of using language with care
  • apply your agency's formatting standards
  • approach writing tasks with confidence
Duration 2 days
Available Australia-wide

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